My Puppy School Ltd. – Privacy Policy - Updated: October, 2021

 

What is Personal Information?

 

Personal information is any information that identifies you, or by which your identity could be deduced. This may include information such as your address, phone number, email address, payment details (for example, your credit card information), transaction history and any other information you provide us (“Personal Information”).

 

My Puppy School Ltd. (collectively, “MPS,” “we” or “us”) treats your personal information with respect and in accordance with this Privacy Policy and applicable laws. Here you will learn how we collect, use, store, and retain your Personal Information when you register for or attend a consulting session with MPS (the “Services”) as well as when you use, visit and access our website and our social media pages (including www.mypuppyschool.ca) (the “Sites”).

 

By purchasing/attending our Services, visiting our Sites or contacting us for customer support (i.e. by email, phone, filling out forms or otherwise), as outlined in our Terms and Conditions, you agree to the terms of this Privacy Policy and consent to the policies and practices described herein for the collection, use or disclosure of your Personal Information.

 

What Personal Information Do We Collect and Why Do We Collect It?

 

We collect and store any information that you provide us directly when you purchase our Services, visit our Sites or contact customer support.

 

When you visit our Sites or use our Services, we may collect certain kinds of user information, such as IP addresses, browser and device types, and which pages or content you access. This information may be associated with you and used to deliver our Services, and provide technical troubleshooting. Certain parts of our Sites use cookies to enable our systems to recognize your browser and to provide convenience and other features to you, such as recognizing you as an existing customer or previous visitor.

 

We use your Personal Information to: (a) provide our Services to you; (b) communicate with you from time to time via email; (c) improve and optimize our Sites (for example, by generating analytics about how visitors browse and interact with the Sites, and to assess the success of our marketing and advertising campaigns); (d) include you in any direct marketing activities (only after obtaining your express consent if done electronically); and (e) other business purposes.

 

When you make a payment to us, we use third-party services to process payments and do not have access to your payment information. The third-party services will be responsible for securely managing your personal and financial data in accordance with payment card industry data security standards (also known as PCI DSS).

 

Sharing Information

 

We are committed to protecting your privacy and we will not disclose your Personal Information to any third-party to enable them to market their products and services and we will not sell your Personal Information under any circumstances.

 

By consenting to this Privacy Policy, your information will be accessed and used in the following ways: (a) by internal employees or independent contractors of MPS in order to deliver our Services and respond to inquiries related to our Services; (b) to confirm your purchase, understand our customer demographics and preferences, and communicate with you; and (c) by third party service providers to provide certain services, such as processing payment card information, videoconferencing, web hosting, and email service providers. 

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

How Long Do We Keep Your Information?

 

We retain your information as long as required to provide our Services, or as long as required for MPS to fulfill our business requirements, agreements, contracts, and legal obligations. If you wish to update, review, or validate any other Personal Information, please contact us at info@mypuppyschool.ca.

 

How Do We Get Your Consent?

 

MPS does not collect, use or disclose your Personal Information without your consent except where required by law. Consent may be provided in writing or orally or may be implied through your conduct with us.

 

By providing us your Personal Information, using our Sites and/or Services, you consent to our collection, use and disclosure of such personal information in accordance with this Privacy Policy and as otherwise permitted or required by law.

 

How Do We Keep Your Information Safe?

 

MPS takes reasonable precautions to protect your Personal Information from loss, theft, unauthorized access, disclosure, copying, use or modification. You are also responsible for keeping your devices secure, to prevent unauthorized use and access of your Personal Information. Among the steps taken to protect your information are: (a) premises security; and (b) internal password and security policies. Note that e-mail is not a 100% secure medium, and you should be aware of this when sending any information to us.

 

What If We Change Our Privacy Policy?

 

We may change our Privacy Policy from time to time. It is your responsibility to review the Privacy Policy for any changes. You understand and agree that your continued use of the Sites or our Services constitutes your agreement to the revisions.

 

Note that our website may contain links to other websites, which are not governed by this Privacy Policy.

 

Do You Have Any Other Questions?

 

Please contact us if you have any questions or requests.

 

Contact Email: info@mypuppyschool.ca